Job Description

This is a full-time, hourly position working Monday through Friday between the hours of 9:00 am to 6:00 pm. The position is located in Enterprise, FL.

Do you believe that every child deserves a healthy, happy, nurturing environment in which to grow? Are you an individual who desires to dedicate your career to enriching the lives of children and families? If so, we look forward to you joining the Residing Hope where you can make a positive difference to children and families in need.

How We Help Children in Need

At Residing Hope, we believe that children and families should be empowered to experience the transforming love of Christ through evidence-based care and holistic services. This is reflected in our work as we care for children in crisis, including those abused, abandoned or neglected.

We give love, hope, and a place to live to more than 500 children through group homes, foster care, an independent living program, and specialized therapy.

Why the Children’s Home?

• Competitive insurance plans, including health, dental, vision, life insurances, and more
• Work life balance, including flexible scheduling, generous paid time off plans and ten paid holidays per year
• Retirement benefits with up to a 5% contribution match
• Educational tuition reimbursement and certification incentives
• Incredible training opportunities
• Discounted tuition rates to our onsite Montessori school

What You Need

• AA Degree and two years' of experience, preferred
• High school degree; experience in an office management position
• Additional certification in Office Management is a plus

Essential Duties and Responsibilities

• Answer telephone, screen and direct calls
• Take and relay messages
• Provide information to callers
• Greet persons entering organization
• Direct persons to correct destination
• Give Tours
• Deal with queries from the public and customers
• Collect and register payments
• Coordinate with finance
• Ensure knowledge of staff movements in and out of organization
• Provide general administrative and clerical support
• Prepare correspondence and documents
• Receive and sort mail and deliveries
• Schedule appointments
• Maintain appointment diary either manually or electronically
• Organize conference and meeting room bookings
• Co-ordinate meetings and organize catering
• Monitor and maintain office equipment
• Control inventory relevant to reception area
• Tidy and maintain the reception area
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and area
• Answer, screen and forward incoming phone calls
• Ensure reception area is stocked with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Treat staff with respect and in a professional way
• Maintain student records
• Administer medications in accordance of ECED policies and procedures
• Supervise other office staff
• Treat children and family members with dignity, compassion and respect. Always remain objective.

EQUAL EMPLOYMENT OPPORTUNITY

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

House Bill 531 (2025) Requires that we provide the following link that we screen all applicants through the Clearinghouse https://info.flclearinghouse.com

As part of our commitment to safety and child protection, Residing Hope requires all candidates for positions with access to children and teens to complete the Diana Screen®. The Diana Screen is a scientifically validated online sexual risk screen designed to help identify individuals who may not recognize appropriate sexual boundaries between adults and children. It is not a test of intelligence, but a tool to measure attitudes and potential risk.

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