Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Are you looking for more than just a job? Do you want a career where your success is determined by your effort, your growth is supported through mentorship, and your work makes a meaningful difference?
AO is seeking motivated, service-oriented professionals to join our growing team as Remote Customer Service Representatives – Benefits Advisors . In this role, you'll help working families understand their available supplemental benefits while building long-term client relationships—all from the comfort of your home.
You'll work with clients who have requested information regarding their available benefits, providing education, answering questions, and delivering exceptional customer service through scheduled virtual appointments.
Our mission is simple:
Protect every child and serve all working people.
As our organization continues to grow, we're looking for individuals who are ready to learn, grow, and build a rewarding long-term career in a supportive remote environment.
No prior insurance experience is required. We provide comprehensive training, mentorship, and ongoing support.
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, AO combines financial strength with a people-first culture focused on mentorship, leadership development, and performance-based career advancement.
Since 2020, we've operated in a fully remote environment, giving our representatives the flexibility to build successful careers from home while receiving continuous coaching and professional development.
As a Remote Customer Service Representative – Benefits Advisor , you'll work directly with clients who have requested information regarding their benefits and coverage options.
Successful candidates typically possess:
Experience in the following areas is beneficial:
No prior insurance experience is required.
We provide complete training and ongoing mentorship to help you succeed.
Eligible representatives may have access to:
At AO, your success is determined by:
Here, you'll have the opportunity to:
Applicants must:
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
If you're ready to build a flexible remote career with purpose, professional growth, and long-term opportunity, we'd love to hear from you.
Apply today and discover how far your ambition can take you with AO.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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